Privacy Policy
Last updated: May 23, 2026
1. Introduction
Welcome to Domain Dock (“we”, “our”, “us”). We operate as an infrastructure SaaS providing customizable domain routing, proxy configurations and automated TLS/SSL certificate handshakes. We respect your privacy and are committed to protecting the personal data you share with us.
This Privacy Policy describes how we collect, store, share and protect your information when you register an account, use our custom routing platform or visit our marketing website.
2. Data We Collect
To provide our gateway proxying and dashboard tools, we collect the following categories of data:
- Account Metadata: Email addresses, username, hashed passwords and credentials needed for authentication.
- Server Configuration Details: Target server IP addresses, custom domain names, CNAME settings and routing parameters.
- Logs & Metrics: Network request metrics, health check responses, router uptime and certificate issue indicators. We do NOT inspect the payload or traffic passing through proxy gateways.
- Email Activity: For the emails we send you, whether each one was delivered, opened or clicked and whether it bounced. Opens are measured with a small image in the email and clicks with a redirect through our servers. We record the mail app and device type, not your IP address. Your email preferences and unsubscribe choices are stored with your address.
3. How We Use Data
We use your information exclusively to keep your deployment routes functioning:
- Provisioning dynamic domain mappings via Cloudflare API.
- Triggering background queues for Let's Encrypt SSL certificate generation.
- Generating dynamic Traefik routing gateway configurations.
- Providing backend database checks to confirm domain availability and uniqueness.
- Sending account, alert and opted-in emails, stopping email to addresses that bounce and measuring which emails are useful so we send fewer, better ones.
Every email except account messages has an unsubscribe link. Mail apps that block images are not tracked for opens.
4. Data Security
Data security is core to infrastructure. All database sessions, user passwords and internal routing endpoints are fully encrypted. We enforce TLS termination across all router setups to guarantee the safety of administrative APIs.
5. Third-Party Services
We use trusted infrastructure APIs to run the platform:
- Cloudflare: For global DNS management and A record registration.
- Let's Encrypt: For generating automated ACME certificates.
- Zoho Mail: For sending our emails and receiving your replies.
- DigitalOcean / AWS / Hetzner: Supporting target server endpoints mapped by developers.
7. Contact Info
If you have privacy-related questions or want to request account deletion, contact us at privacy@digitalweb.host